Homestay & Guest Policy

1. Eligibility

Homestay owners and property managers listing their property on Pahadi Homestays must have the right or authorization to operate and advertise the property.

Owners are responsible for complying with applicable government regulations, local requirements and laws.

2. Free Listing

Pahadi Homestays provides eligible homestay owners with the opportunity to list their property on the portal for free.

A listing may include:

• Homestay name
• Location
• Property description
• Room details
• Photographs
• Facilities and amenities
• Guest capacity
• Tariff information
• Contact information

3. Accurate Information

Owners must provide genuine and accurate information about their property.

Owners must not:

• Upload misleading photographs.
• Provide false property information.
• Advertise facilities that are unavailable.
• Misrepresent the location of the property.
• Publish false reviews.
• Provide intentionally incorrect pricing.

4. Property Photographs

Property photographs should represent the actual homestay, rooms, surroundings and facilities offered to guests.

Owners are responsible for ensuring that they have the necessary rights or permission to use uploaded photographs.

5. Pricing & Additional Charges

Owners are responsible for clearly communicating the applicable room tariff and any additional charges before confirming a stay.

Additional charges may include:

• Extra guest charges
• Meal charges
• Taxes
• Parking charges
• Extra services
• Other applicable charges

6. Availability

Owners should keep their property availability and listing information reasonably up to date.

If a property is unavailable, the owner should inform the guest as soon as possible.

1. Genuine Information

Guests should provide accurate information when contacting or arranging a stay with a homestay owner.

Guests must not use false information or misuse the platform.

2. Respect the Property

Guests are expected to treat the homestay, rooms, furniture, equipment and surrounding property with reasonable care.

Guests may be responsible for damage caused by intentional or negligent actions, subject to applicable law and the agreed terms with the owner.

3. Follow House Rules

Guests should follow the reasonable rules of the individual homestay.

House rules may include:

• Check-in and check-out timings
• Noise restrictions
• Smoking rules
• Pet policy
• Visitor policy
• Parking rules
• Use of common areas
• Maximum number of guests

4. Prohibited Activities

Guests must not use a homestay for illegal activities, violence, threats, fraud, intentional property damage or activities prohibited by the property owner or applicable law.

Guests and owners are encouraged to clearly discuss the important details of a stay before confirming an arrangement.

These may include:

• Check-in date
• Check-out date
• Number of guests
• Room type
• Tariff
• Meals
• Amenities
• Additional charges
• Cancellation terms
• Check-in time

Guests and owners should keep relevant booking and payment communications for their records.

Cancellation and refund terms should be communicated clearly by the homestay owner before a booking or stay is confirmed.

The applicable cancellation or refund terms may depend on the individual property, booking arrangement and payment method.

Where Pahadi Homestays is not the payment processor or booking party, refund matters are generally handled between the guest and the homestay owner according to their agreed terms.

Reviews should reflect the genuine experience of the guest.

Reviews should not contain:

• False information
• Threats
• Abusive or offensive content
• Personal attacks
• Discriminatory content
• Spam or advertisements
• Private or sensitive information

Owners must not create fake reviews or manipulate ratings.

Pahadi Homestays may remove reviews that violate these guidelines.

Homestay owners are responsible for maintaining reasonable safety, cleanliness and hygiene standards at their property and for complying with applicable local requirements.

Guests should take reasonable care of themselves and their belongings during their stay.

For emergencies or situations involving immediate danger, users should contact the appropriate local emergency services or authorities.

Pahadi Homestays is primarily a platform for connecting guests and homestay owners.

Unless specifically stated otherwise, Pahadi Homestays does not own or operate the listed homestay properties.

Listing a property on Pahadi Homestays does not automatically constitute a guarantee or certification of the property, owner, facilities or services.

Guests should verify important property, pricing and stay details before making arrangements.

Pahadi Homestays may suspend, restrict or remove a listing or user account if there is reasonable evidence of:

• False or misleading information
• Fraudulent activity
• Fake reviews
• Illegal activity
• Serious safety concerns
• Repeated complaints
• Copyright infringement
• Violation of these policies

Pahadi Homestays may collect and process information required to operate the portal, manage listings, communicate with users and improve the service.

Personal information will be handled according to the Pahadi Homestays Privacy Policy and applicable laws.

Pahadi Homestays may update these policies from time to time to reflect changes in the platform, services, technology or applicable laws.

The latest version will be published on this website with the updated date.